Sr Product Manager, Fintech Lending Product

회사 소개

ABOUT COUPANG

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We're in hyper growth mode and are now building on the success of our recent NYSE IPO with expansion into East Asia.

Coupang is proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.

At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always- on, high-tech, and hyper-connected world.

ABOUT COUPANG PAY

The fintech business of Coupang is reimagining financial services for both our consumers and sellers, so they can do more with their money.

Coupang Pay focuses on delivering innovative payment and financial services solutions to everyone who uses the Coupang app — from customers buying products on Coupang.com, to marketplace vendors, and restaurants that offer their services via Coupang Eats. We develop solutions with our latest tech innovations to serve the growing needs of Coupang’s customers in Korea and Taiwan. This includes Coupay, an online wallet with a proprietary one-touch payment capability.

On the lending front, we are rapidly scaling the Wow credit card, a co-branded card that offers industry-leading rewards. For sellers, we are building out multiple liquidity options to help them grow their business, using Korea’s first BaaS (Banking as a Service) capability.

If you want to leverage your extensive experience within the fintech space, join us. We help customers spend less time checking out so they can spend more time shopping for what they love.

THE ROLE

We are looking for a seasoned product manager for our business who has deep experience in creating and scaling financial products that deliver a transformative customer experience. As Group Product Manager, Core Payments, you will be responsible for our consumer payments product across all our markets. As 100% of our GMV flows through Coupang Pay, these are truly large-scale and mission-critical systems, directly impacting the experience of millions of customers and supporting our international expansion.

Key responsibilities:

• Drive strategic direction for the Audience Network, establish shared vision across the company by obtaining buy-in on critical priorities
• Define the initiatives, inventions and partnerships required to scale the Audience Network Drive product development with a team of world-class engineers, data scientists, researchers, marketing and other functional owners
• Partner closely with sales and business development to identify strategies to acquire and inventory and execute a multi quarter strategy with the team to build a best in class retail focussed audience network
• Define and own the product vision, strategy, and roadmap for Coupang’s lending product, ensuring alignment with company objectives and stakeholder needs.
• Establish and monitor key performance indicators (KPIs) to measure product success, adjust the roadmap and strategy as necessary, and drive continuous improvements
• Drive growth and profitability by continuously improving the user experience via experimentation, customer feedback and analytical insights
• Execute our roadmap with urgency by partnering with stakeholders such as executives, business operations, design, data science, risk and engineering

Experience & Qualifications:

• Bachelor's degree in computer science, information systems, business, finance, or related field
• Proven experience (+7 years) in product management, with a focus on B2C/B2B products
• Proven ability to understand customer needs and translate that into compelling products and services
• Demonstrated track record of successfully delivering complex product initiatives and driving product growth
• Sound business judgment and ability to think strategically and stay on top of tactical execution
• Strong verbal and written communications skills and demonstrated ability to effectively articulate complex problems and concepts to both technical and non-technical stakeholders
• Experience working and influencing cross-functionally and building relationships across teams
• Experience defining product roadmaps, resourcing needs to achieve goals and effectively advocating for those

Preferred

• In-depth expertise in fintech industry
• Ability to deal with ambiguity in a fast-paced work environment with changing priorities
• Knowledge of lending products, and industry best practices, with a strong understanding of the online sellers’ life cycle
• Bilingual Korean - English

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
• https://privacy.coupang.com/en/land/jobs/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
• The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

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